SecondHandCell - Sell Your Device

Sell Your

Ready to sell your ? Get an instant, competitive quote for your device today. We offer a quick, transparent, and hassle-free process with free shipping and certified inspection.

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1. Select Storage Amount

7. How would you like to ship your device?

Ship Me a Box (Shipping Kit)

Receive a grey bag with a prepaid label and another grey bag inside to send your device to us.

Email Me a Label (I have a box)

Receive a prepaid shipping label via email to print and use with your own packaging.

8. Shipping Information

Full Name

Phone Number (Required)

Email Address

Street Address

Apartment / Suite / Unit

Building Name

Floor

City

State (Required)

ZIP Code

Delivery Instructions

Order Overview

Device:

Carrier: Not Selected

Estimated Payout: $0

Shipping Preference: Not Selected

Contact Phone: Not Entered

Shipping Address: Not Entered

I accept the terms and conditions and certify that this device is not lost or stolen.

Terms & Conditions

Last Updated: August 27, 2025

Please read these Terms and Conditions ("Terms") carefully before using the SecondHandCell website ("Service") operated by us.

1. User Obligations

You are the legal owner of the device you are selling.
The device is not reported as lost or stolen, and its IMEI is not blacklisted.
The device has no outstanding balance and is not subject to any financing or lease agreement.
All information you provide about the device is accurate and truthful.

2. The Offer Process

The initial quote provided on our website is an estimate based on the information you provide.
Upon receiving your device, we will conduct a thorough inspection. If the device's condition differs from what was described, we will issue a revised offer via email.
The device must contain all original manufacturer parts to qualify for "Fully Functional." If non-original parts are detected during inspection, the device will be automatically reclassified as "Not Functional" or "Damaged," and a revised offer will be issued.
You have seven (7) days to accept or decline the revised offer. If you do not respond within this 7-day period, the revised offer will be automatically accepted on your behalf, and we will proceed with payment.
If we do not receive a response to our email communication, we may finalize your order at a payout reduced by seventy-five percent (75%) from the most recent quoted amount. The order will be marked completed and payment for the adjusted amount will be issued without additional approval.
Once an offer (initial or revised) is accepted, it is locked in and final. There is no option for a re-offer or to have the device returned.

3. Shipping and Risk of Loss

We provide a prepaid shipping label and materials. SecondHandCell is not responsible for any damage or loss that occurs before the device is received and scanned by our designated shipping carrier.

4. Limitation of Liability

In no event shall SecondHandCell, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

5. Policy on Lost/Stolen Devices & Legal Compliance (New York State & NYC)

SecondHandCell is committed to operating in full compliance with all applicable laws and regulations regarding the purchase and sale of secondhand goods, particularly those concerning lost or stolen property. This section outlines our strict policy and the legal framework governing such transactions in New York State and New York City.

Laws That May Apply (NY State + NYC)

New York Penal Law § 155.05(2)(b) – Larceny by acquiring lost property: If someone acquires lost property and does not take reasonable measures to return it, it counts as larceny.
New York Penal Law § 165.40 – Criminal possession of stolen property in the 5th degree: Knowingly possessing stolen property (or should reasonably know it’s stolen) is a misdemeanor.
New York City Administrative Code § 20-272 et seq. (Secondhand Dealer Law): Dealers in secondhand goods must:
- Keep records of all items received (including seller ID).
- Provide daily reports to the NYPD of transactions (often through electronic reporting).
- If police suspect an item is lost/stolen, you must hold and exhibit it to them.
New York City Administrative Code § 20-273: It is unlawful to conceal, withhold, or refuse inspection of such goods.
General Business Law (NY) GBL § 89-g and following – Regulation of pawnbrokers and secondhand dealers: Requires keeping detailed records and prohibits resale of items flagged as stolen/lost until cleared.
Federal Considerations (18 U.S.C. § 2315 – Possession or sale of stolen property): If stolen goods (like phones) cross state lines or involve interstate commerce, federal law applies.

Process to Handle Lost/Stolen Phones in Your Buyback

Here’s our step-by-step written policy to handle devices suspected of being lost or stolen:

Intake & Verification

Every device received must be checked against:
- IMEI/serial number databases (e.g., GSMA, carrier blacklists).
- Customer’s government-issued ID at time of transaction.
Record the transaction in compliance with NYC Secondhand Dealer laws.

If a Device is Flagged as Lost or Stolen

Immediately set the device aside and do not refurbish, resell, or dispose of it.
Clearly label it as “On Hold – Suspected Lost/Stolen.”

Customer Communication

If the customer requests the item back:
- Explain: “Under New York law, we cannot return or release devices suspected to be lost or stolen. These items must be reported and may only be released by law enforcement.”

Law Enforcement Notification

Report the device to the NYPD Property Clerk’s Office (or local precinct if outside NYC).
Provide transaction records, customer ID, and the device itself if requested.

Outcome

If police confirm the device is stolen:
- It will be seized and returned to the rightful owner or carrier.
If cleared:
- You may proceed with processing the device as normal.

Recordkeeping

Keep all paperwork of the transaction, report, and police correspondence for at least 5 years (per NYC dealer rules).

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7. How would you like to ship your device?

8. Shipping Information

Order Overview

6. How would you like to get paid?

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